Introduction

• For the cancellation of any product, please do it within 24 hours of placing the order. To cancel your order, email us at rajputanapos@gmail.com

What is our exchange/ return policy?

• You may exchange the product  for a different size, or an entirely new style. In the unfortunate  case that any goods that you have ordered from us is not received in good condition—is damaged or defective, or if product delivered is different from what you had expected—you may return or exchange the goods. For the process of return or exchange, the product should be unused and in the same condition as you received it and in its original packaging along with original tags. The exchange is valid within 2 days from the date on which these goods were delivered. Returns are not valid on clearance merchandise.

However, block printing also has some limitations, such as low productivity, low accuracy, low durability, and difficulty in printing large or complex designs. As hand block printing is a printing process by humans using their intellect and art which makes it famous for its unique style so the human errors in printing are acceptable and these errors authenticate the block printing. So the human errors are not the ground to reject the products sold

• Only products that are unused, unworn, unwashed, undamaged, with all its labels and tags completely intact, in original packaging are eligible for exchange.
• So, If the product is eligible for size exchange, please mail us at rajputanapos@gmail.com within 48 hours from the date of delivery of the parcel. Once your email gets notified by us, please send the product back to us by yourself.

Note: We do not have a reverse pick-up facility. The cost of return shipping is to be made by the customer and is non-refundable. We suggest to return items through traceable mail, as any returned items that are not received by jaipuriadaah.com will be treated as not returned. Please note that 2 percent bank charges will be deducted from total refund amount. 

Kindly remember to take acknowledgment receipt of the number of dispatched products from the courier guy, with his signature and mobile number. Rajputana Cloth Store will not be responsible for any lost shipment.

Please note the following address where you have to return the product for exchange:

RAJPUTANA CLOTH STORE

SONI HOUSE ,BEHIND MOCHI SHOES,

PANCH BATTI, M.I.ROAD, Jaipur-302001 (Rajasthan) . 

Mob.no- 9829200018

• You can report the product within 2 days from the date of delivery.
• While returning the product, please mention your name, address, number, email, and order id on the parcel along with the size needed.
• When the desired size of the product is not in stock, we issue a credit note for our customers with a validity of 30 days (from the date of receipt of store credit), is provided to our customer.
• In case of Damaged/Wrong delivery:If the merchandise is damaged or an incorrect item has been sent by mistake, you can write to us at rajputanapos@gmail.com or contact us at +919829200018 within 48 hours from the date of delivery of the parcel. Then, you can send the product back to us with your order number. When we will receive the damaged product, we will send you a fresh piece.
• Return/Exchange of International, Plus Size and Customized Orders – Please note that we don’t accept Returns and exchanges of international Plus Size (4XL, 5XL and above) and Customized orders. All import duties to customer country will be paid by the customer only. 
• We offer a one-time return or exchange for eligible items. This means you have the opportunity to return or exchange an item once after the initial purchase.
• Any legal matter will be SUBJECT TO JAIPUR JURISDICTION.